Help Center

All domestic packages ship via USPS, and international orders ship via UPS. The processing time for orders is 5 business days, this can be extended during holidays or product release dates. After that, delivery time within the United States is 3-9 days, and 30 or so business days internationally. Please keep in mind that during holidays or limited-edition launches, this time may vary. Please also note that postal service companies are still impacted by COVID-19. Thank you for your patience. Your tracking number will be emailed to you once your order is shipped. Please refer to our Shipping Policy.

No, once you place an order it is final. If a change is necessary, the entire order will need to be cancelled/refunded by our customer service team and re-submitted with the correct items! Please email us at info@bubbatown.com if you need to cancel an order or change your address.

Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you have not received your order confirmation E-mail after 24 hours, please contact us at info@bubbatown.com with your inquiry. 

Send us an email as soon as possible at info@bubbatown.com with the correct address and order number and we will do our best to get your order updated prior to it shipping out.

All domestic packages are shipped via USPS. All international packages are shipped via UPS. We do not offer any shipping services outside of these. 

Priority and First class shipping are the services provided by USPS to ship orders. Priority shipping does not mean that it is express or guaranteed in a set amount of time. 

Priority shipping is used for items over 1 pound in weight, while first class shipping is meant for packages under 1 pound. 

Your shipping service and rates will be provided at checkout.

We do not offer a guaranteed shipping service, nor do we offer an expedited shipping option. 

Yes, we do ship internationally. Please review the list below to ensure that we ship to your country!

• Japan
  
• Belgium
  
• France
  
• Netherlands
  
• Canada
  
• New Zealand
  
• Malaysia
  
• Ireland
  
• Germany
  
• Poland
  
• Mexico
  
• Italy
  
• Czech Republic
  
• Philippines
  
• Austria
  
• Denmark
  
• Finland
  
• Indonesia
  
• Switzerland
  
• Brazil
  
• Hungary
  
• United Kingdom
  
• Spain
  
• Slovenia
  
• Portugal
  
• Estonia
  
• Norway
  
• Latvia
  
• Sweden
  
• Iceland
  
• Australia
  

All international packages are shipped via UPS. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Bubba Town Merch.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States. 

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

We aim to respond to all E-mails within 48 hours. Please note that this timeframe may be extended during and immediately after launches or during holidays.

EMAILS ARE RESPONDED TO MONDAY - FRIDAY FROM 9am To 5pm!

All measurements are listed in inches and are measured with the item lying flat. Each item has different measurements as we use different vendors for certain items, PLEASE REFER TO THE SPECIFIC ITEMS SIZING GUIDE FOR CORRECT SIZING FOR THAT ITEM.

We recommend washing your items on a cold cycle and drying them on low heat or allowing them to air dry. 

All sales are final. Please refer to our Refund Policy.

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package. If you have received a damaged product, please email info@bubbatown.com within 14 days of receive the item with photos of the damage.